EliteDash allows payments to be made by credit or debit cards or ACH transfers to your bank account. EliteDash charges a fee for the payment transfer servies. When EliteDash identifies a potentially high-risk transaction, we review the transaction more closely before allowing it to proceed. When this happens, EliteDash will place a hold on the transaction and notify you and the payee of the hold. You may cancel any transactions that are on hold prior to approval without any charge to you. If we clear the transaction, we will notify you and the payor that the payment has been processed. If we do not clear the transaction, we will cancel the payment.
If you receive a payment that is later refunded, reversed or charged back for any reason, you are responsible for the full amount of the payment sent to you plus any transaction fees (including any applicable chargeback fees). Whenever a transaction is refunded, charged back or otherwise reversed, you will be required to fully refund the transaction. You hereby agree to immediately remit to EliteDash any and all funds to cover the amount of any refund, chargeback or reversal. If you do not do so, EliteDash may engage in collection efforts to recover such amounts from you deducting such refund, reversal and chargeback amount from future payments otherwise payable to you or take other action as set forth herein or as allowed by law, including, without limitation, placing a limitation or hold on future payments to you. Payments to you may be refunded, charged back or reversed for any number of reasons, including, without limitation:
The payor pursues a chargeback related to a card-funded transaction. Please note that the credit card issuer, not EliteDash, determines whether the credit card holder is successful when he/she pursues a chargeback related to a card-funded transaction.
The payment was unauthorized (i.e., a credit card-funded payment was made by someone with a credit card that did not belong to them).
The payment was sent to you in error.
A payor’s bank finds that the transaction was fraudulent.
Our fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, “taxes”). It is your responsibility to determine what, if any, taxes apply to the payments you make or receive, and it is solely your responsibility to assess, collect, report and remit the correct taxes to the appropriate authority. EliteDash is not responsible for determining whether any taxes apply to your transaction, or for calculating, collecting, reporting or remitting taxes arising from any transaction. You acknowledge that we may file reports with tax authorities regarding transactions that we process.
Under certain circumstances, in order to protect EliteDash and the security and integrity of the network of EliteDash users, EliteDash may place a hold or limitation on your transactions or require you to pay a processing fee retainer. Our decision about holds, limitations and processing fee retainer may be based on confidential criteria that are essential to our management of risk and the protection of EliteDash, our customers and/or service providers. We may use proprietary fraud and risk modeling when assessing the risk associated with your EliteDash account. In addition, we may be restricted by regulation or a governmental authority from disclosing certain information to you about such decisions. We have no obligation to disclose the details of our risk management or security procedures to you.
Holds. When EliteDash places a hold on a payment, the money transfer may not be processed or the money may not be available to either the sender or the recipient. EliteDash reviews many factors before placing a hold on a payment, including without limitation: account tenure, transaction activity, business type and past disputes.
Limitations. Limitations prevent you from completing certain actions with your EliteDash account, such as limiting the dollar amount of transfers to or from you. These limitations are implemented to help protect EliteDash and its users when we notice restricted activities or activity that appears to us as unusual or suspicious. Limitations also help us collect information necessary for transferring funds or keeping your EliteDash account open.
Processing Fee Retainer. EliteDash may require you to pay a processing fee retainer if we believe there may be a high level of risk associated with your EliteDash transactions, your payment activities or your transactions. When we require a processing fee retainer, it means that no transactions or payment will be processed for your benefit unless you have paid the full amount of the processing fee retainer to us. A processing fee retainer may be required at the time you open an EliteDash account or at any time during the life of your EliteDash account. We make decisions about whether to require a retainer based on a number of factors, including information available to us from both internal sources and from third parties.
If we are notified of a court order or other legal process (including garnishment or any equivalent process) affecting you, or if we otherwise believe we are required to do so in order to comply with applicable law or regulatory requirements, we may be required to take certain actions, including holding payments to or from you, placing a payment transfer limitation on your EliteDash account, or requiring a retainer. We will decide, in our sole discretion, which action is required of us or whether some other action is required. Unless the court order, applicable law, regulatory requirement or other legal process requires otherwise, we will notify you of these actions. We do not have an obligation to contest or appeal any court order or legal process involving you or your EliteDash account.
EliteDash is not responsible for unauthorized transactions. To protect yourself from unauthorized activity in your EliteDash account, you should regularly log into your EliteDash account and review your EliteDash account statement. EliteDash will notify you of each transaction by sending an email to your primary email address on file. You should review these transaction notifications to ensure that each transaction was authorized and accurately completed. Immediately notify us if you believe your EliteDash login information has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using your login information.
EliteDash, in its sole discretion, reserves the right in its sole discretion to suspend or terminate access to or use of its websites, software, systems (including any networks and servers used to provide any of the EliteDash services) operated by us or on our behalf or some or all of the EliteDash services for any reason and at any time upon notice to you and, upon termination of this agreement, the payment to you of any unrestricted funds held in your EliteDash balance.
10.1 YOU EXPRESSLY AGREE THAT USE OF THE SITE AND PAYMENT TRANSFERS ARE AT YOUR SOLE RISK. NEITHER ELITEDASH, ITS PARENT, SUBSIDIARIES, ITS OTHER AFFILIATES NOR ANY OF THEIR RESPECTIVE 4848-5783- 5857 EMPLOYEES, REPRESENTATIVES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SITE.
10.3. Unauthorized Access. EliteDash disclaims any and all liability of any kind for any unauthorized access to or use of your personally identifiable information. By accessing the Site, you acknowledge and agree to EliteDash's disclaimer of any such liability. If you do not agree, you should not access or use the Site.
This Agreement was last modified on October 12, 2017.